Privacy Policy — Rise My Rank

1. Who We Are

Rise My Rank (“Rise My Rank,” “we,” “our,” or “us”) is a full-service digital growth studio offering video production, AI-driven SEO, social media growth, and a members-only AI Software Lab. Our website is located at www.risemyrank.com.

2. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email address, password)
Billing and payment information processed securely through Stripe
Content you submit to our AI tools (prompts, business context, URLs)
Communications you send us

We also automatically collect certain technical data such as IP address, browser type, pages visited, and referring URLs through standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services and AI tools
Process payments and manage your subscription
Send transactional emails (account verification, billing receipts)
Respond to your inquiries and provide support
Analyze usage patterns to improve the Software Lab
Comply with legal obligations

We do not sell your personal information to third parties.

4. AI Tool Inputs

Content you enter into Rise My Rank's AI tools (such as topics, business descriptions, and URLs) is transmitted to our AI provider (Anthropic) solely to generate your requested output. We do not use your inputs to train AI models. Inputs are not stored beyond the duration of your request.

5. Sharing Your Information

We share your information only with:

Stripe— payment processing. Stripe's privacy policy governs their handling of your payment data.
Firebase / Google — authentication and database services.
Anthropic — AI model inference for Software Lab tools.
Law enforcement or legal process — when required by applicable law.

6. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site traffic. You can control cookies through your browser settings, though disabling cookies may affect site functionality.

7. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at hello@risemyrank.com.

8. Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and token-based authentication. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: hello@risemyrank.com